PITTSBORO eBIKES
Damaged Policy
When it comes to our policy for damaged Scooters & E-Bikes customers will forfeit their deposit and pay the bill in full for repairs or a complete purchase of an entire new e-bike or scooter depending on the severity of damage that was conflicted upon the e-bike or scooter.
Cancelation Policy
More than 24 hours’ notice:
- All reservations canceled with more than 24 hours’ notice will incur a 10% cancellation fee.
- Reservation must be canceled by 9:00 AM the day before the scheduled rental.
Less than 24 hours’ notice:
- Reservations canceled with less than 24 hours’ notice will receive no refunds whatsoever.
- 24 hours are defined as 9:00 AM the day before the scheduled rental.
Changes:
- All changes that result in a refund will incur a 10% change fee on the refunded amount.
- There is no charge for changes that do not require a refund.
No refunds will be given if:
- Renter returns early
- The renter picks up late